hii77's Privacy Policy

1. Introduction & Scope

hii77 ("we", "us", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") describes what personal information we collect when you use hii77's website or services, how we use that information, and who we may share it with.

This policy applies to all individuals who use our services — registered members, visitors, and anyone who interacts with our platform in any way. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

hii77 always respects your privacy and is committed to protecting your information. We use SSL encryption and other modern security technologies to safeguard your data.

2. What Information We Collect

hii77 collects only the information necessary to provide our services. The types of information are described below:

3. Purpose of Using Information

hii77 uses the information collected for the following legitimate purposes:

• Managing account registration, identity verification, and secure login processes.
• Processing financial transactions related to deposits, withdrawals, and bonuses.
• Providing, maintaining, and improving gaming services.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Providing effective customer support via 24/7 live chat and email.
• Monitoring responsible gaming limits and identifying problematic behaviour.
• Fulfilling legal obligations and meeting regulatory requirements.
• Providing personalised services based on your preferences and experience.
• Testing platform security, identifying bugs, and resolving technical issues.
• Sending relevant promotional offers and updates (if you have given your consent).

We never sell your information to third parties or use it commercially for advertising purposes.

4. Information Sharing & Disclosure

hii77 may share your information with third parties in limited and specific circumstances. These circumstances are described in detail below:

4.1 Service Providers

We may share the minimum necessary information with trusted third-party service providers for services such as payment processing, identity verification, IT infrastructure, and cybersecurity. These partners operate under strict confidentiality agreements and may only use the information for specified tasks.

4.2 Legal Obligations

If required by a court order, a lawful request from a law enforcement agency, or applicable law, hii77 may be required to disclose necessary information. In such cases, we will make every effort to notify you, unless prohibited by legal restrictions.

4.3 Fraud & Security Protection

To address cybersecurity threats, fraud, or illegal activity, we may share relevant information with the relevant authorities or security services.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. We will provide advance notice in such circumstances.

5. Cookies & Tracking Technologies

hii77 uses cookies and similar technologies to keep the website functioning and to improve your experience. Cookies are small text files stored in your browser.

You can manage non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

6. Information Retention & Deletion

hii77 retains your information only for as long as necessary for legal or service purposes. Retention periods are set out below:

• Active Accounts: All necessary information is retained for as long as the account is active.
• Closed Accounts: After an account is closed, certain information is retained for a defined period to meet legal and regulatory obligations.
• Financial Records: Transaction records are retained in accordance with applicable legal obligations.
• Technical Logs: Server logs and debugging information are generally deleted automatically after a short period.
• Customer Service Records: Chat and email conversations are kept for a defined period for quality control and training purposes.

When there is no longer a valid reason to retain information, we securely delete or anonymise it. Contact us to request deletion of your information.

7. Security Measures

hii77 applies industry-standard security measures to protect your information. Our security practices include:

While we strive to ensure the highest level of security, no digital system is 100% risk-free. On your end, please use a strong password and do not share your login details with anyone.

8. Your Rights

As a hii77 user, you have the following rights over your own information. Contact our support team to exercise these rights:

• Right of Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted, subject to legal obligations.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
• Right to Data Portability: You can request your information in a structured, machine-readable format.
• Right to Object: You can object to the processing of your information for specific purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time, though this will not affect prior processing.
• Right to Lodge a Complaint: If you believe we have not handled your information properly, you can file a complaint with the relevant authority.

9. Privacy of Minors

hii77's services are intended only for individuals aged 21 or over. We do not knowingly collect any information from minors.

We take age verification steps at the time of registration. If we become aware that a minor has used or is using our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please contact us directly.

10. Changes to the Policy

hii77 reserves the right to amend this privacy policy as needed. Depending on the nature and extent of changes, we will notify you in the following ways:

• The updated policy will be published on this page of the website.
• For significant changes, a notification will be sent to your registered email address.
• When you log in to the platform after a change, you will see a notification about the updated policy.

If you continue to use our services after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

11. Third-Party Links & Services

hii77's platform may reference certain third-party services, such as payment gateways and game provider software (e.g. Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These third parties have their own privacy policies.

hii77 is not responsible for the privacy practices of third parties or the content of their websites. We recommend that you read the privacy policy of any third-party service before using it.